{"id":538,"date":"2010-02-16T16:00:00","date_gmt":"2010-02-16T07:00:00","guid":{"rendered":"http:\/\/meerae2016.prizma.co.kr\/archives\/538"},"modified":"2010-02-16T16:00:00","modified_gmt":"2010-02-16T07:00:00","slug":"%ec%9c%a0%eb%8b%88%eb%b2%a0%eb%9d%bc-%ea%b1%b4%ec%8b%9d%ec%97%85%ea%b3%84-%ec%b5%9c%ec%b4%88-ccms-%ec%9e%ac%ec%9d%b8%ec%a6%9d-%ea%b8%b0%ec%97%bc","status":"publish","type":"post","link":"http:\/\/meerae.org\/en\/archives\/538","title":{"rendered":"\uc720\ub2c8\ubca0\ub77c, \uac74\uc2dd\uc5c5\uacc4 \ucd5c\ucd08 CCMS \uc7ac\uc778\uc99d ‘\uae30\uc5fc’"},"content":{"rendered":"

\uc720\ub2c8\ubca0\ub77c, \uac74\uc2dd\uc5c5\uacc4 \ucd5c\ucd08 CCMS \uc7ac\uc778\uc99d ‘\uae30\uc5fc’ <\/p>\n

\uacf5\uc815\uc704\uc11c \ub0b4\ubd80\ud1b5\uc81c\uccb4\uc81c\uad6c\ucd95 \uad50\uc721 \uc790\uc728\uad00\ub9ac\uc2dc\uc2a4\ud15c \ub4f1 60\uac1c \ud56d\ubaa9 \ubaa8\ub450 \ud1b5\uacfc <\/p>\n

\uc138\uacc4 \uc54c\ub85c\uc5d0 1\uc704 \uae30\uc5c5 \uc720\ub2c8\ubca0\ub77c(\uad6c \ub0a8\uc591\uc54c\ub85c\uc5d0)\uac00 \uacf5\uc815\uac70\ub798\uc704\uc6d0\ud68c\ub85c\ubd80\ud130 \u2018CCMS(\uc18c\ube44\uc790\ubd88\ub9cc \uc790\uc728\uad00\ub9ac \ud504\ub85c\uadf8\ub7a8)\u2019\ub97c \uc7ac\uc778\uc99d \ubc1b\uc558\ub2e4. <\/p>\n

\uc720\ub2c8\ubca0\ub77c\ub294 \uc9c0\ub09c 2008\ub144 1\uc6d4 \uac74\uac15\uae30\ub2a5\uc2dd\ud488 \uc5c5\uacc4, \ud654\uc7a5\ud488\uc5c5\uacc4 \ucd5c\ucd08\ub85c CCMS\ub97c \uc778\uc99d \ubc1b\uc558\uc73c\uba70, \ub0b4\ubd80\ud1b5\uc81c\uccb4\uc81c\uad6c\ucd95, \uad50\uc721, \uc790\uc728\uad00\ub9ac\uc2dc\uc2a4\ud15c\uc758 60\uac1c \ud56d\ubaa9\uc744 \ubaa8\ub450 \ud1b5\uacfc\ud574 \uc7ac\uc778\uc99d \ud68d\ub4dd\uc5d0 \uc131\uacf5\ud588\ub2e4. <\/p>\n

\uc720\ub2c8\ubca0\ub77c\ub294 \uc9c0\ub09c 2006\ub144 6\uc6d4 CCMS \ud504\ub85c\uadf8\ub7a8 \ub3c4\uc785\uc744 \uc120\ud3ec\ud558\uc600\uace0, 2008\ub144 1\uc6d4 \uac74\uac15\uae30\ub2a5\uc2dd\ud488 \uc5c5\uacc4 \ucd5c\ucd08\ub85c \uc778\uc99d\uc744 \ud68d\ub4dd\ud558\uc5ec, \uc18c\ube44\uc790\ub4e4\uc758 \ub9cc\uc871\ub3c4\uac00 \ud2b9\ud788 \uc911\uc694\ud55c \uac74\uac15\uae30\ub2a5\uc2dd\ud488 \uc5c5\uacc4\uc5d0\uc11c \uc18c\ube44\uc790 \uc2e0\ub8b0\ub3c4\ub97c \ucd5c\uc6b0\uc120\uc73c\ub85c \uc774\ub04c\uc5b4\ub0b4\uace0 \uc788\ub2e4\ub294 \ud3c9\uac00\ub97c \ubc1b\uace0 \uc788\ub2e4. <\/p>\n

\ub610 CCMS\ub97c \uc704\ud574 COS(\uace0\uac1d\uc758 \uc18c\ub9ac \uc804\ub2ec\uc2dc\uc2a4\ud15c : Customer Oriented Service)\ub77c\ub294 IT\uc2dc\uc2a4\ud15c\uc744 \uad6c\ucd95, \uc801\uadf9 \ud65c\uc6a9\ud558\uace0 \uc788\ub2e4. COS\ub294 ‘\uace0\uac1d \uc911\uc2ec, \uace0\uac1d\uae30\ubc18\uc758 \uc11c\ube44\uc2a4’\ub97c \ub73b\ud558\ub294 \uc2dc\uc2a4\ud15c\uc73c\ub85c \uace0\uac1d\uc758 \ubd88\ub9cc\uc744 \uc811\ud558\ub294 \ubaa8\ub4e0 \ucc44\ub110\uc758 \uc815\ubcf4\ub97c \uc218\uc9d1\u00b7\uad00\ub9ac\ud558\uc5ec \ube60\ub974\uace0 \uc815\ud655\ud558\uac8c \uace0\uac1d \ubd88\ud3c9\uc0ac\ud56d\uc744 \ubd84\uc11d\u00b7\ub300\uc751\ud560 \uc218 \uc788\ub294 \uc2dc\uc2a4\ud15c\uc774\ub2e4. <\/p>\n

\ud68c\uc0ac\uce21\uc5d0 \ub530\ub974\uba74 \uacf5\uc815\uc704\uc5d0\uc11c \uc120\uc815\ud55c \ud3c9\uac00\uc704\uc6d0\ub4e4\uc740 \uc7ac\ud3c9\uac00 \uacfc\uc815\uc5d0\uc11c \uc774\ub7ec\ud55c \uc720\ub2c8\ubca0\ub77c\uc758 CCMS\ud65c\uc6a9 \uc758\uc9c0\ub97c \ub192\uc774 \ud3c9\uac00\ud588\uc73c\uba70, \ub300\ud45c\uc774\uc0ac\uac00 \uc790\uc728\uad00\ub9ac\uc790\ub85c\uc11c \uace0\uac1d\uad00\ub9ac\uc6b4\uc601\uc744 \uc138\uc2ec\ud788 \uc810\uac80\ud558\ub294 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uacfc \uad6c\uccb4\uc801\uc778 CCMS\uc2dc\uc2a4\ud15c\uc774 \uad00\uacc4\uc0ac\uc778 \uc81c\uc870\uc0ac \ub124\uc774\ucc98\ud14d\uacfc \uc5f0\uad6c\ud68c\uc0ac \uc720\ub2c8\uc820\uacfc\uc758 \u201c\ud1b5\ud569 \ud504\ub85c\uadf8\ub7a8\u201d\uc73c\ub85c \uc798 \uad6c\ucd95, \uc2e4\uc9c8\uc801\uc778 \uae30\uc5c5\uc131\uc7a5\uc5d0\ub3c4 \uae30\uc5ec\ud55c \uacb0\uacfc\ub97c \uc5bb\uace0 \uc788\ub2e4\uace0 \ucd1d\ud3c9\ud588\ub2e4. <\/p>\n

\uc720\ub2c8\ubca0\ub77c CCMS \ud504\ub85c\uadf8\ub7a8 \uc790\uc728\uad00\ub9ac\uc790(\ub300\ud45c \uae40\ub3d9\uc2dd)\ub294 “\uc720\ub2c8\ubca0\ub77c\ub294 \uac74\uac15\uae30\ub2a5\uc2dd\ud488 \uc120\ub450 \uae30\uc5c5\uc73c\ub85c\uc368 \uace0\uac1d\uc758 \uac74\uac15\uacfc \ud589\ubcf5\uc744 \uc704\ud574 \ud56d\uc0c1 \uc791\uc740 \ud2c8\uc0c8\ubd80\ud130 \ucc59\uaca8\uc654\ub2e4\u201d\uace0 \ub9d0\ud558\uace0, \u201c\uc774\ubc88 \uc7ac\uc778\uc99d \ud68d\ub4dd\uc740 \uc720\ub2c8\ubca0\ub77c\uac00 \uc804\uc0ac\uc801 \uc804\ub7b5\uacbd\uc601 \ucc28\uc6d0\uc5d0\uc11c CCMS\uc6b4\uc601\uc5d0 \ud798\uc744 \uae30\uc6b8\uc778 \uacb0\uacfc\uc774\uba70, \uc55e\uc73c\ub85c\ub3c4 \uc2e4\uc9c8\uc801\uc778 \uace0\uac1d\uc758 \ub9cc\uc871\uacfc \uc2e0\ub8b0\ub97c \ub192\uc774\uae30 \uc704\ud574 \uc138\ubd80 \uc5c5\ubb34 \ub2e8\uc704\ubcc4 \ud601\uc2e0\uc5d0 \ub354 \ud070 \ub178\ub825\uc744 \ud574 \ub098\uc544\uac08 \uac83”\uc774\ub77c\uace0 \uc18c\uac10\uc744 \ubc1d\ud614\ub2e4.<\/p>\n

\ud55c\ud3b8 2009\ub144 11\uc6d4 \ud604\uc7ac, \uad6d\ub0b4\uc5d0\ub294 \ucd1d 231\uac1c \uae30\uc5c5\uc774 CCMS\ub97c \ub3c4\uc785\ud558\uc600\uace0, \ucd1d 31\uac1c \uae30\uc5c5\uc774 \uae4c\ub2e4\ub85c\uc6b4 \uacf5\uc815\uac70\ub798\uc704\uc6d0\ud68c \uc778\uc99d\uc744 \ud68d\ub4dd\ud558\uc5ec \ud65c\ubc1c\ud558\uac8c CCMS\ub97c \uc6b4\uc601\ud558\uace0 \uc788\ub2e4. <\/p>\n

\uc720\ub2c8\ubca0\ub77c\uc640 \ud568\uaed8 \uc7ac\uc778\uc99d \uc2ec\uc0ac\ub97c \ud1b5\uacfc\ud55c \uae30\uc5c5\uc740 \uc0bc\uc131\uc804\uc790, \ub86f\ub370\uc81c\uacfc, \uc528\uc81c\uc774\uc624\uc1fc\ud551, \uc5d0\uc2a4\ucf00\uc774\ud154\ub808\ucf64 \ub4f1 7\uacf3\uc774\uba70, \uc774\ubc88 \uc7ac\uc778\uc99d \uacb0\uacfc\ub294 2010\ub144 1\uc6d4\ubd80\ud130 2011\ub144 12\uc6d4\uae4c\uc9c0 2\ub144\uac04 \uc801\uc6a9\ub41c\ub2e4. <\/p>\n

\ucd9c\ucc98 : http:\/\/www.yakup.com\/opdb\/index.php?dbt=article&cate=1|15&cmd=view&code=125643<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

\uc720\ub2c8\ubca0\ub77c, \uac74\uc2dd\uc5c5\uacc4 \ucd5c\ucd08 CCMS \uc7ac\uc778\uc99d ‘\uae30\uc5fc’ \uacf5\uc815\uc704\uc11c \ub0b4\ubd80\ud1b5\uc81c\uccb4\uc81c\uad6c\ucd95 \uad50\uc721 \uc790\uc728\uad00\ub9ac\uc2dc\uc2a4\ud15c \ub4f1 60\uac1c \ud56d\ubaa9 \ubaa8\ub450 \ud1b5\uacfc \uc138\uacc4 \uc54c\ub85c\uc5d0 1\uc704 \uae30\uc5c5 \uc720\ub2c8\ubca0\ub77c(\uad6c\u22ef<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-538","post","type-post","status-publish","format-standard","hentry","category-member-doing"],"_links":{"self":[{"href":"http:\/\/meerae.org\/en\/wp-json\/wp\/v2\/posts\/538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/meerae.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/meerae.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/meerae.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/meerae.org\/en\/wp-json\/wp\/v2\/comments?post=538"}],"version-history":[{"count":0,"href":"http:\/\/meerae.org\/en\/wp-json\/wp\/v2\/posts\/538\/revisions"}],"wp:attachment":[{"href":"http:\/\/meerae.org\/en\/wp-json\/wp\/v2\/media?parent=538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/meerae.org\/en\/wp-json\/wp\/v2\/categories?post=538"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/meerae.org\/en\/wp-json\/wp\/v2\/tags?post=538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}